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TERMS OF SALE
1- PRICES
The prices of our item(s) are indicated in
Euros, inclusive of tax except the participation
of the expenses of handling and shipment.
For
all the item(s) shipped outside the European
Union and Dom-Tom, the price will be
automatically calculated exclusive of taxes on
the invoice.
Customs duties and other local taxes,
importation rights or Federal taxes are likely
to be payable. These rights and sums are not
payable by Basket Connection
TM in any case.
They
will remain in charge of the Buyer and are of
his/her whole responsibility as well in terms
for declarations as for payments at the
authorities and/or qualified organizations for
the concerned country.
In this case, we advise the Buyer to inquire
about these aspects at the proper local
authorities.
All
the orders, whatever their origin, are payable
in Euros.
Basket Connection
TM reserves the
right to modify its prices at any time. The
item(s) will be invoiced with the tariffs at the
time of the booking of the order(s) (subject to
availability).
The
products remain the property of Basket
Connection TM
until the full payment of the invoice.
2 - ORDER
On Internet * : www.basketconnection.fr
And by telephone, on Monday from 2:00 pm
to 7:00 pm and from Tuesday to Friday from 10:00
am to 1:00 pm and from 2:00 pm to 7:00 pm, (GMT +1)
: 02.41.87.34.47
*
ANTI
FRAUD SYSTEM for Credit Cards
- In
order to protect us from fraud on Internet,
Basket Connection
TM set up the
following measurements:
The recording of the IP address, as well as
exact date and hour of the transaction. This
single and formal identification engages the
Buyer by contract. These elements will remain
confidential if there is no intention of fraud.
- Any attempt at fraud, for any amount and
whatever its origin, will be the subject of
penal proceedings (deposit of complaint with the
Public Prosecutor of Angers, France). All the
collected information about the Buyer will then
be transmitted to the Public Prosecutor’s office
for investigation.
- Recall of the terms of Article 313-1 of the
French Penal code:
Ordinance no. 2000-916 of 19th September 2000
Article 3 Official Journal of 22nd September
2000 came into force the 1st January 2002
Fraudulent obtaining is the act of deceiving a
natural or legal person by the use of a false
name or a false capacity, by the abuse of a
truthful capacity, or by means of unlawful
manoeuvres, and thus to lead such a person, to
his prejudice or to the prejudice of a third
party, to transfer funds, valuables or any
property, to provide a service or to consent to
an act incurring or discharging an obligation.
Fraudulent obtaining is punished by five years’
imprisonment and a fine of € 375,000.
3 - VALIDATION
By validating the order, the Buyer agrees to
accept fully and without reserve these Terms of
Sale in its entirety. The data recorded by
Basket Connection
TM constitutes the
proof of the transactions passed between
Basket Connection
TM and the Buyer.
Basket Connection
TM will
systematically confirm the order to the Buyer by
email (if known) as well as the validation of
the payment carried out on-line through our
secured payment system (SP PLUS
of the French Bank Caisse d’Epargne
http://www.spplus.net
).
4 - AVAILABILITY
In case of unavailability of an item after
placing an order, the Buyer will be informed by
email or telephone.
The
Buyer will then have 48 working hours (except
weekends and bank holidays) to apply for the
cancellation or the exchange of the order by
contacting the customer service.
By
telephone, on Monday from 2:00 pm
to 7:00 pm and from Tuesday to Friday from 10:00
am to 1:00 pm and from 2:00 pm to 7:00 pm, (GMT +1)
02.41.87.34.47
Or by email with
info@basketconnection.fr
5 - DELIVERY, SHIPPING CHARGES
The items will be automatically sent to
the Buyer’s address.
The participation of the delivery expenses is
inclusive of tax.
For the shipments outside the European Union,
possible taxes (f.e.local VAT, customs duties,
import tax etc.) could be invoiced at arrival of
the parcel and shall be bear by the Buyer.
All
the circumstances, whatever their nature, beyond
the control of Basket Connection
TM,
such as case of acts of God, damage, strike,
administrative decision or stop of transport,
which would tend to delay, prevent and make
exorbitant the execution of the supplying,
constitute, a cause of suspension or extinction
of the obligations of Basket Connection to its
liking, without compensation for the Buyer.
In any case, any delay of delivery cannot give
the right to the payment of damages, deduction
or cancellation of the pending orders.
Delivery delays:
The delivery delays
are average delays and correspond to the periods
of handling and/or delivery.
The delays vary according to the destination and
do not include bank holidays or weekends.
6 - PAYMENT TERMS
The payment of the order is carried out
either by credit card on the Internet site
on-line through our secured payment system (SP
PLUS of the French Bank :
Caisse d’Epargne
http://www.spplus.net)
or by bank check only in Euros, to be made out
to Basket Connection 11 place du Pilori – 49100 – Angers (France).
The
accepted credit cards by our secured payment
system (SP PLUS of the French
Bank : Caisse d’Epargne) are:
Aimed, Eurocard, Master Card, American Express,
Aurore.
7 - SECURED PAYMENT
The internet site of Basket
Connection TM
works with one of the most efficient secured
payment systems at the present time, a universal
process of encoding SSL, associated with our
secured payment system (SP PLUS
of the French Bank : Caisse d’Epargne
http://www.spplus.net
).
8 -
INVOICE
We deliver you an invoice with every sending
An invoice is available for consultation and/or
printing on the internet site through the
customer service.
9 - RETURN POLICIES
Terms of Article 121-20 of the French
consumption code:
(Order no. 2001-741
of 23 August 2001 art. 5 and art. 11 Journal
officiel of 25 August 2001)
a - The consumer has seven
clear days in which to exercise his/her right of
withdrawal without having to give reasons or pay
penalties, with the exception, where appropriate,
of the cost of returning the goods.
The deadline mentioned in the previous paragraph
runs from the receipt of the goods or acceptance
of the offer of services.
Where the information provided for in article L.
121-19 has not been supplied, the deadline for
exercising the right of withdrawal is extended
to three months. Where this information is,
however, supplied within three months of receipt
of the goods or acceptance of the offer, this
incurs the seven day deadline mentioned in the
first paragraph.
Where the seven day deadline expires on a
Saturday, a Sunday or a Bank holiday or a
non-working day, it is extended until the next
working day.
b
- the Buyer can, either exchange the item(s), or
ask a refund.
On the other hand, we will not be able to accept:
- Returned items which are weared, incomplete,
damaged, or soiled by the Buyer.
- parcels without the information that makes it
possible to identify the shipper (order number,
name, first name, address)
The
return costs will be bear by the shipper who
will have to send the items to the following
address:
- Basket Connection SAV, 11 place du Pilori – 49100 – Angers (France)
The
return of the item(s) will give rise to a credit,
equal to the price of the purchased item(s)
The credit does not include the possible
expenses of the delivery.
As soon as the handling of the return,
Basket Connection
TM will send the Buyer an email (if
known) informing the Buyer of the amount of the
credit.
The Buyer will then have the possibility to
exchange the item(s) or to be refunded.
If the Buyer purchases an item in the 15
following days after the sending of
Basket Connection
TM’ E-mail, Basket
Connection TM
will consider that as an exchange of the
returned item(s).
Basket Connection will then deduct automatically
the amount from the new order.
If the Buyer wishes to be refunded, the Buyer
has to send an email or letter to Basket
Connection TM
asking for the refund.
Basket Connection
TM will then credit
the Buyer’s bank account with the exact amount.
No returns with cash on delivery (C.O.D)
will be accepted, for any reason.
10 - CUSTOMER SERVICE
For any information or inquiry, our customer
service is at your disposal:
By
telephone, on Monday from 2:00 pm
to 7:00 pm and from Tuesday to Friday from 10:00
am to 1:00 pm and from 2:00 pm to 7:00 pm, (GMT +1)
02.41.87.34.47
Or by email with
info@basketconnection.fr
11 - COPYRIGHT
All
the texts, comments, works, illustrations and
images on the site of Basket Connection
TM are
protected by all proprietary rights
(intellectual proprietary, copyright etc.)
worldwide.
Therefore, only a private use is authorised. All
other use will be sanctioned (except prior
authorisation of Basket Connection
TM).
All reproduction (total or partial) is strictly
forbidden.
12 - LIABILITY
The items are in conformity with the French law.
The liability of Basket Connection
TM can
not be committed in the event of non respect of
the legislation of the country where the items
are delivered. The must check near the local
authorities the possibilities of importation or
use of the products or services which he/she
plans to order.
The photographs and texts that are illustrating
the items are not contractual. Consequently, the
liability of Basket Connection
TM could not be
committed in the event of error in one of these
photographs or one of these texts.
Basket Connection could not be held responsible
for the non-performance of the contract in case
of unavailability or out-of-stock condition of
the item(s), in case of acts of God, disturbance
or strike in particular of post and transport
services and/or communications, flood, fire.
Basket Connection
TM will not take the
responsibility for all consequential damages
because of the aforementioned events and for
trading loss, profit loss, exchange loss, damage
or expenses.
13 - APPLICABLE DUTY AND LITIGATIONS
These conditions are subjected to the French
law. The only applicable language of these
conditions is the French language. In the case
of litigation the court of Angers (France) is
only qualified.
14 - PERSONAL INFORMATION
In accordance with the
Data-processing Law and Freedoms published in
the Official Journal of January 6, 1978, the BUYER
has a right of access, of correction, and
opposition to the personal data relating to it.
For all information concerning these texts, they
can be consulted on the official site of the
French National Commission of Informatics and
Freedoms. This information is available in
French, Spanish and English.
Basket Connection
TM
commits not to reveal the information
communicated by the Buyer and the visitor of
the site. This information is confidential. The
information will be used by its internal
services only for the handling of the order and
for the reinforcement and personalization of the
communication in particular through informative
letters or emails and for the personalization of
the site according to the stated preferences of
the users.
This article will not be able to prevent the sale
nor the transfer of activities to a third.
Consequently, in accordance with the
data-processing law and freedoms of January 6,
1978, the purchaser has a right of access, of
correction, and opposition to the personal data
relating to it.
In
that case a simple request can be made by email
or by mail, indicating the E-mail address, name,
first name, address.
Email :
info@basketconnection.fr
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